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Our Service Commitments

Dopkins core values merged 

Our professional relationships are very important to us; we pledge our highest level of service and look forward to demonstrating our capabilities to those with whom we interact.

In that spirit we offer our firm commitments: 

  • We will act with integrity, honesty and openness in everything we do for and with you.
  • Our services and products will be of an exceptional quality and designed to assist you in achieving your goals.
  • In responding to your needs, we will act as a team in all our dealings with you, and provide you access to our full range of expertise.
  • We will provide consistent and proactive communication throughout our relationship.
  • We will meet the deadlines we mutually set.
  • We will return your phone calls as soon as possible but always before the end of the next business day.
  • We will absolutely respect the confidentiality of our working relationship.
  • You are the sole judge of our performance. If anything we do falls short of your expectations, we will – without question respect your right to withhold the fee.

For a copy of our Service Commitments, please click here.

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Contact Info

200 International Drive
Buffalo, NY 14221

P: 716.634.8800
TF: 888.634.0001
F: 716.634.8987

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